Terms and Conditions

Last updated: [DATE]

These Terms apply to services provided by CCTV Installation Dubai, operated by WiFi Palace (“we”, “us”). By requesting a quotation or booking a service, you agree to these Terms.

1. Quotations and Pricing

Prices shown on our website are starting prices for standard package scope and exclude 5% VAT unless stated otherwise. Your final price is confirmed in a written quotation after a site survey. Extra cabling, concealed wiring, difficult access and additional work are quoted separately.

2. Bookings and Payment

[Add your deposit, payment terms and accepted payment methods here.]

3. Site Access and Approvals

You are responsible for providing safe site access and for obtaining any approvals needed from building management, landlords or communities. Where SIRA or other authority requirements apply, the agreed scope will state what is included.

4. Warranty

Equipment is covered by the manufacturer’s warranty for the period stated in your quotation. [Add your installation workmanship warranty period here.] Warranty does not cover damage from misuse, power surges, water ingress, tampering or work carried out by others.

5. Returns and Refunds

Returns and refunds follow our Refund & Returns Policy.

6. Use of CCTV Systems

You are responsible for using your CCTV system lawfully, including respecting the privacy of others and following UAE laws and SIRA requirements on camera placement and footage.

7. Limitation of Liability

A security system helps deter and record incidents but cannot guarantee prevention of theft, damage or loss. To the extent permitted by UAE law, our liability is limited to the value of the services provided.

8. Governing Law

These Terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai.

9. Contact

Email: sales@wifipalace.com ยท Phone/WhatsApp: +971 58 582 3467