Privacy Policy

Last updated: 12 November 2026

This Privacy Policy explains how CCTV Installation Dubai (“we”, “us”), collects, uses and protects personal information when you visit cctvinstallationsdubai.com or contact us about our services.

1. Information We Collect

  • Contact details you give us by phone, WhatsApp, email or our forms: name, phone number, email address and property location.
  • Project details such as property type, number of cameras and site survey notes.
  • Website usage data collected automatically, such as IP address, browser type and pages visited, through cookies and analytics tools.

2. How We Use Your Information

  • To respond to enquiries, arrange site surveys and prepare quotations
  • To install, maintain and support your security system
  • To send service updates, invoices and maintenance reminders
  • To improve our website and services
  • To meet legal and regulatory obligations

3. CCTV Footage and System Access

We do not store or monitor footage from systems we install unless you request it. Where we need access to your recorder or mobile app for setup or support, we use it only for that purpose and only with your permission. You keep ownership of your footage and passwords.

4. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us run our business (such as hosting, email and messaging providers), with equipment manufacturers for warranty claims, or with authorities when required by UAE law.

5. Cookies

Our website uses cookies for basic functionality, analytics and performance. You can control cookies through your browser settings.

6. Data Retention and Security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable technical and organisational measures to protect it.

7. Your Rights

In line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you may ask to access, correct or delete your personal information, or object to its use for marketing. Contact us using the details below.

8. Contact

CCTV Installation Dubai
Email: sales@wifipalace.com
Phone/WhatsApp: +971 58 582 3467