Frequently Asked Questions

1. What services does WiFi Palace provide?
WiFi Palace offers a wide range of services, including CCTV and alarm systems installation, IT infrastructure setup, WiFi solutions, and managed IT services. For a full list, visit our Services page.


2. How long does it take to install CCTV and alarm systems?
The installation time depends on the size and complexity of your property. Typically, a standard system takes 1–2 days. For detailed timelines, contact us at sales@cctvinstallationsdubai.com.


3. Can I monitor my CCTV system remotely?
Yes, our CCTV systems come with remote monitoring features. You can access live feeds and recordings from your smartphone, tablet, or computer via a secure app.


4. Do you offer custom security solutions?
Absolutely! WiFi Palace tailors all installations to your specific requirements, ensuring optimal coverage and functionality.


5. Are your services available across the UAE?
Yes, WiFi Palace provides installation and IT services throughout the UAE. Contact us to check availability in your area.


6. What is the warranty on your products and services?
All products and installations come with a standard 1-year warranty. Extended warranties are also available upon request.


7. How can I schedule a consultation?
You can schedule a consultation by emailing sales@cctvinstallationsdubai.com or calling +971 58 582 3467. Our team will guide you through the process.


Contact Us
Have more questions? Reach out to us at:
Email: sales@cctvinstallationsdubai.com
Phone: +971 58 582 3467

FAQ page banner for WiFi Palace featuring a question mark icon, a search bar graphic, and bold text 'FAQs - Find Answers to Your Questions' with a modern blue, white, and grey design

1. What is CCTV, and how does it work?
CCTV, or Closed-Circuit Television, is a video surveillance system that transmits signals to specific monitors. It works by capturing footage through cameras, which is then recorded and stored on a DVR or NVR for future review.


2. Why should I install a CCTV system?
A CCTV system deters crime, provides real-time monitoring, and records critical footage for evidence. It enhances the safety of homes, offices, and public spaces.


3. What are the types of CCTV cameras available?

  • Dome Cameras: Ideal for indoor use.
  • Bullet Cameras: Weatherproof and suited for outdoor surveillance.
  • PTZ Cameras: Offer pan-tilt-zoom capabilities for larger areas.
  • IP Cameras: High-resolution cameras with remote access.

4. Can CCTV cameras work in the dark?
Yes, many CCTV cameras come with infrared (IR) night vision or low-light capabilities, allowing them to capture clear footage even in complete darkness.


5. How many cameras do I need for my property?
The number of cameras depends on the size and layout of your property. A professional site survey can determine the ideal number for comprehensive coverage.


6. Are CCTV systems expensive?
CCTV systems vary in cost depending on the type of cameras, storage capacity, and installation requirements. WiFi Palace offers solutions to suit various budgets.


7. How often should I maintain my CCTV system?
Regular maintenance is crucial to ensure optimal performance. This includes cleaning lenses, checking connections, and updating firmware every 6–12 months.


8. Can I access my CCTV system remotely?
Yes, modern CCTV systems come with remote access features. You can view live feeds and recorded footage on your smartphone, tablet, or computer via secure apps.


9. Is it legal to install CCTV cameras on my property?
Yes, it is legal to install CCTV cameras on your property. However, ensure that the cameras do not invade the privacy of neighboring properties.


10. Do CCTV cameras record sound?
Some CCTV cameras have built-in microphones for audio recording. However, recording audio may require consent depending on local laws.


11. What is the difference between DVR and NVR?

  • DVR (Digital Video Recorder): Works with analog cameras and uses coaxial cables.
  • NVR (Network Video Recorder): Works with IP cameras and uses Ethernet cables for higher resolution and remote access.

12. Can I upgrade my existing CCTV system?
Yes, existing systems can often be upgraded by adding new cameras, increasing storage capacity, or integrating advanced features like remote monitoring.


13. What happens if there’s a power outage?
CCTV systems with a backup power supply, like UPS or solar power, can continue functioning during outages.


14. Do you offer customized CCTV solutions?
Yes, WiFi Palace provides tailored CCTV solutions to meet specific security needs for homes, offices, and commercial spaces.

Open chat
1
Scan the code
Hello
Can we help you?